Full Platform Overview

Powerful Features. One Platform.

WATZZI brings together everything you need to turn WhatsApp into a fully automated, CRM-powered business engine.

??
Feature 01

WhatsApp CRM

Transform every WhatsApp conversation into a powerful customer record. Store contact details, conversation history, purchase history, notes, and custom tags — all in one organized system.

  • ? Auto-create customer profiles from WhatsApp conversations
  • ? Custom fields, tags, and labels for any business type
  • ? Full conversation history linked to each customer
  • ? Import & export contacts in bulk
Get Started ?
Customer Profile VIP Customer
A
Ahmed Al-Farsi
+971 50 123 4567
Last active: 2 hours ago
Total Purchases
$2,450
Conversations
38
Premium Repeat Buyer Dubai
? Auto-Reply Flow Builder
?? Trigger: New Message Received
Customer sends "Hello" or any greeting
?
?? Action: Send Welcome Message
"Hi {name}! How can we help you today?"
?
?? Condition: Check customer intent
Route to Sales, Support, or Booking
?
?? Action: Assign to Team + Create Lead
Tag lead, notify agent, add to pipeline
??
Feature 02

Automation Builder

Create powerful chatbot flows without writing a single line of code. Our drag-and-drop builder lets you design complex conversation trees that handle customers automatically, 24/7.

  • ? Visual drag-and-drop flow builder
  • ? Keyword triggers and condition branching
  • ? Send media: images, documents, voice notes
  • ? AI-powered intent recognition
Build Your Bot ?
More Features

The Full Feature Suite

??

Conversation Inbox

A unified multi-agent inbox where your whole team can manage WhatsApp conversations. Assign chats, set status, and collaborate in real time without sharing a phone.

??

Customer Segmentation

Group customers by location, purchase history, tags, behavior, or any custom field. Target the right people with the right message every time.

??

Sales Automation

Build multi-step follow-up sequences that automatically re-engage leads at the right time. Never let a hot prospect go cold again.

??

Broadcast Messaging

Send personalized campaigns to thousands of contacts in seconds. Use merge tags to personalize each message with the customer's name and other details.

??

Analytics & Reports

Track response times, open rates, conversion rates, and team performance with clear, actionable dashboards updated in real time.

??

API & Integrations

Connect WATZZI to your existing tools — Shopify, HubSpot, Zapier, Google Sheets, and more — with our open API and pre-built integrations.

All These Features, One Platform

Start with any plan and unlock the power of WhatsApp automation for your business today.

WhatsApp