Full Platform Overview

Powerful Features. One Platform.

WATZZI brings together everything you need to turn WhatsApp into a fully automated, CRM-powered business engine.

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Feature 01

WhatsApp CRM

Transform every WhatsApp conversation into a powerful customer record. Store contact details, conversation history, purchase history, notes, and custom tags — all in one organized system.

  • ? Auto-create customer profiles from WhatsApp conversations
  • ? Custom fields, tags, and labels for any business type
  • ? Full conversation history linked to each customer
  • ? Import & export contacts in bulk
Get Started 🚀
Customer Profile VIP Customer
A
Ahmed Al-Farsi
+971 50 123 4567
Last active: 2 hours ago
Total Purchases
$2,450
Conversations
38
Premium Repeat Buyer Dubai
⚙️ Auto-Reply Flow Builder
⚡ Trigger: New Message Received
Customer sends "Hello" or any greeting
🤖 Action: Send Welcome Message
"Hi {name}! How can we help you today?"
🔀 Condition: Check customer intent
Route to Sales, Support, or Booking
👥 Action: Assign to Team + Create Lead
Tag lead, notify agent, add to pipeline
🤖
Feature 02

Automation Builder

Create powerful chatbot flows without writing a single line of code. Our drag-and-drop builder lets you design complex conversation trees that handle customers automatically, 24/7.

  • ? Visual drag-and-drop flow builder
  • ? Keyword triggers and condition branching
  • ? Send media: images, documents, voice notes
  • ? AI-powered intent recognition
Build Your Bot 🤖
More Features

The Full Feature Suite

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Conversation Inbox

A unified multi-agent inbox where your whole team can manage WhatsApp conversations. Assign chats, set status, and collaborate in real time without sharing a phone.

👥

Customer Segmentation

Group customers by location, purchase history, tags, behavior, or any custom field. Target the right people with the right message every time.

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Sales Automation

Build multi-step follow-up sequences that automatically re-engage leads at the right time. Never let a hot prospect go cold again.

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Broadcast Messaging

Send personalized campaigns to thousands of contacts in seconds. Use merge tags to personalize each message with the customer's name and other details.

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Analytics & Reports

Track response times, open rates, conversion rates, and team performance with clear, actionable dashboards updated in real time.

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API & Integrations

Connect WATZZI to your existing tools — Shopify, HubSpot, Zapier, Google Sheets, and more — with our open API and pre-built integrations.

All These Features, One Platform

Start with any plan and unlock the power of WhatsApp automation for your business today.

WhatsApp